ExtenCity Hair Privacy Policy

Privacy Statement

Section 1 – Is Your Information Safe?
Your information is safe with us when you use our site. We may collect personal information such as your name, address and email address as a part of the transaction process.

Given your permission, we may send you emails about our store, products, promotions and updates.

Section 2 – Consent
By completing a transaction, arranging a delivery or a return, you are giving us your implied consent to collect and use your personal information for that specific reason.

If we need your personal information for a non-transaction related reason (i.e. marketing), we will ask for your expressed consent or you’ll be given the opportunity to decline.

If you decide that you want to withdraw your consent for us to contact you, you may do so at any time by contacting us at support@extencityhair.com

Section 3 – Disclosure
We may disclose your personal information if at some time we are required to by law. Your information may also be disclosed if you violate or fail to meet our Terms of Service.

Section 4 – Shopify
The ExtenCity Hair online store is hosted by Shopify Inc. Shopify provides us with an online e-commerce platform that allows us to sell our products to you.
Your data and/or personal information is safely stored on Shopify’s trusted, secure server.

If you complete your purchase using a direct payment gateway, Shopify will store your credit card information. Your credit card data is encrypted and is stored only long enough to complete your purchase transaction, then it is deleted.

All direct payments made through Shopify adhere to the strict security requirements set forth by the Payment Card Industry (PCI). These PCI security requirements ensure that your credit card information is handled securely by ExtenCity Hair and our service providers.

For more information about making payments through Shopify, please read their Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Section 5 - Third-Party Services
At times, ExtenCity Hair must use a third-party to better assist you. These third-party providers will only collect and use your information as needed to perform the services that they provide to us.

Certain third-party services providers, such as payment gateways and payment transaction processors, have their own privacy policies in place regarding the information that we must share with them to process your transaction.

Once you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy and the ExtenCity Hair Terms of Service no longer apply to you.

We recommend that you read the privacy policies of any of our third-party service providers regarding how they will use and handle your personal information.

When you click links on our online store, they may direct you to another website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 – Security
We do our best to protect your personal information. This means following industry standards and taking precautions to prevent your information from being accessed, misused or altered in any way.

There always is a small security risk when performing transactions or storing information on the Internet. We follow all PCI security requirements and encrypt your information using the latest SSL technology to best protect you and your personal data.

Section 7 – Cookies
We do use cookies on our site. These cookies are used to track the flow of traffic and your activity on our site and you can opt not to use them. Please contact us if you wish to receive a list of the cookies that we use on our site.

Section 8 – Age of Consent
To make purchases on our site, you must be at least the age of majority in your state or province and that you have given any of your minor dependents consent to make transactions on our site.

Section 9 – Privacy Policy Changes
We reserve the right to make changes to this privacy policy at any time. Changes are in effect immediately after being posted to the site. If needed, we will notify you of any material changes made to this policy.

If by chance our store is purchased or merged with another company, your information may be transferred to the new owners so that we can continue to serve you.


If you have questions or need clarification about any aspect of this privacy policy, please contact our Privacy Compliance Officer at: support@extencityhair.com